Sun CoastSite Rescue · Broward · Palm Beach · Miami-Dade
Your website is still up.
Nobody is answering.
The person who built it has stopped replying. You can't change your hours, your prices, or your phone number. And underneath all of it sits a question nobody has ever answered for you: do you actually own any of this?
Why you're here
One of these is usually true.
- Emails and calls have gone unanswered for weeks.
- You need one line changed and there is nobody to ask.
- You are still being billed and nothing is happening.
- You don't know who holds the domain or the logins.
- The site went down, and it stayed down.
- The company that built it closed, or was sold.
What we find
There are only two answers. One is far easier to fix.
The easier case
You own more than you thought.
The domain is in your name at a registrar you'd forgotten about, and the only thing genuinely missing is the source files and a password. That is recoverable in days, and it is often recoverable without the other party being involved at all.
The harder case
You own less than you thought.
The domain is registered to them, the hosting account is theirs, and your email runs through it. Nothing here is hopeless — but the route is different, and the honest version of it is further down this page.
The free part
The Ownership Check.
Send us a web address. We read the public record and write back in plain English. No passwords, no access, no software. These facts have been public the whole time — the only unusual thing is that nobody has put them in front of you.
Who the domain is actually registered to
And at which registrar — so you know which company to call, and which account the renewal is quietly sitting in.
When it expires, and whether that's soon
The most urgent line on the page. A lapsed domain can be registered by anyone the moment it drops, including a competitor.
Where it points, and who is hosting it
Nameservers, host, and whether a transfer lock is on — the three things that decide how hard a move is going to be.
Whether your email travels with it
The part that catches people out. If your mail routes through the same account, losing the domain means losing the inbox too.
What it would take to get clear of it
A straight answer — including the times when the answer is "you already are," and there is nothing here for you to buy.
If you want it fixed
Takeover, audit, transfer, done.
01
Recover
We take control of the domain, the DNS and the hosting. Where the site itself has been lost, it can usually be rebuilt from what is still being served publicly — we've run exactly that process on our own website, after discovering nobody here had the source files either.
02
Audit
What's broken, what's exposed, what's quietly costing you. Expired certificates, contact forms that have been swallowing enquiries for months, missing security headers, prices and phone numbers three years out of date.
03
Transfer into your name
Everything lands in accounts you own, on your billing — domain, DNS, hosting, analytics, Google Business Profile. This is the step that stops this happening to you a second time, and it happens whether or not you stay with us.
04
Keep it running, or rebuild
If the site is sound, we hand it back and you're free to walk away. If it's past saving, a rebuild runs on the prices published on our pricing page — no surcharge for having had a bad year.
The part nobody else prints
Sometimes it can't be recovered.
Anyone promising a guaranteed takeover hasn't checked who holds your domain. Here is what actually happens in the hard cases — so you hear it now, and not three weeks in.
Three cases, and what each one really means
CASE A
They own the domain, and won't release it.A domain registered in their name is legally theirs to hold, and no amount of asking changes that. What we can do is tell you whether a contract or an invoice gives you a claim worth putting to a lawyer, move you onto a clean domain you own outright, and carry across as much search history as anyone honestly can. What we won't do is tell you it's simple.
CASE B
The company is gone entirely.Dissolved, sold, or the one person who ran it has moved on. Often better than it sounds: registrars have documented processes for exactly this situation, and a dissolved Florida entity is a matter of public record we can pull in minutes.
CASE C
The site is on a platform that can't be exported.Some page builders hold the pages hostage by design. Your content is still yours and is nearly always recoverable from what's publicly served — but the layout usually has to be rebuilt rather than moved, and you should know that before you start, not after.
What it costs
The check is free. Everything after it is already published.
We publish our prices, and there is no separate rate for people in trouble. If a rescue ends in a rebuild, it's the same Foundation price anyone else pays.
Free
Ownership Check
Public-record findings on what you own, what expires when, and what it would take to get clear. No access needed. Usually same day.
$500 one-time, and up
Rebuild, if it comes to that
Foundation pricing — Starter $500, Pro $750, Premium $1,500. Five to seven day turnaround, and you own the result outright.
$75 /mo, optional
Hosting & care
If you'd rather not be the person holding every login again. From $75/mo alongside a Foundation build. Cancel whenever — the accounts stay yours.
Straight answers
Questions people actually ask.
Do I have to tell my current agency I'm looking?
No. The Ownership Check reads public records only, so nothing about it touches their systems or notifies them. Plenty of people run the check first and decide afterwards whether there's even a conversation to have.
Is this going to turn into a sales call?
You get the findings in writing, by email. If the answer is that you already own everything and nothing needs doing, that's what the email says, and that's the end of it. We'd rather be the people who told you the truth than the people who sold you a rebuild you didn't need.
What if I don't know who built my site, or where it lives?
That's the usual starting point, and it's fine. Your web address is genuinely all we need — everything else comes out of the public record.
My domain expires soon. How fast can you move?
Say so when you write and it goes to the front of the queue. An imminent expiry is the one thing here with a real deadline attached, and renewing a domain doesn't require you to have resolved anything else first.
Can you really get my site back if the files are gone?
Usually, when the site is still publicly reachable — what's being served can be reconstructed. We know that process well because we had to run it on our own website, when it turned out nobody here had the source files either.
Who owns everything at the end?
You do — on your own accounts, on your own card, and that stays true whether or not you stay with us afterwards. If a future agency ever makes that difficult for you, it tells you something about the agency.
Start here
Send the web address. That's the whole ask.
You'll get a written answer about what you own. No access, no passwords, no charge, and no obligation to do anything with it.
Sun Coast Digital Media · Fort Lauderdale, FL · serving Broward, Palm Beach and Miami-Dade